Privacy Policy

Last updated: December 05, 2025

1. Introduction

Welcome to GlobalDial. We provide international calling services to connect you with the world. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our calling services, and tells you about your privacy rights and how the law protects you.

2. Data We Collect

We collect, use, store, and transfer different kinds of personal data about you to provide our services:

  • Identity Data: First name and last name.
  • Contact Data: Email address and any phone numbers you verify with us for caller ID purposes.
  • Usage Data: Details of calls made using our service, including destination numbers, call duration, country, and cost. We do not record or store the audio content of your calls.
  • Transaction Data: Details about payments to and from you and other details of credits you have purchased from us. We use Stripe for payment processing and do not store your full credit card details on our servers.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system platform.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide our calling service to you, including connecting your calls via our telephony providers.
  • To process your payments and manage your account credits.
  • To verify your identity and phone number to prevent fraud and ensure service quality.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

4. Data Sharing

We do not sell, trade, or otherwise share your personal data with third parties. We only use trusted third-party service providers (such as telephony operators and payment processors) strictly for the purpose of operating our service and processing your transactions.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at support@globaldial.co.